Here are some frequently asked questions for your reference. If you need more information or have additional queries please contact us.

General Questions

We purchase a variety of precious metals, including gold, silver, platinum, palladium, and rhodium. These can be in any form such as jewellery, scrap, cutlery, investment pieces, laboratory equipment, dental metals, and beyond.

Whether you have antique silverware or a collection of rare coins, we’re interested. Even items that are broken, damaged or otherwise considered ‘scrap’ could hold value. No matter the form, if it’s a precious metal, we’re likely to be interested.

To determine the value of your items, you can use our scrap calculator. Please note that the price you’ll receive is based on the day we receive your items, not the day you send them.

Absolutely, we are equipped to assess jewellery without hallmarks or that is broken. We’d be glad to buy such items from you.

It’s not necessary to extract the stones from your jewellery. If they hold value, we will take that into account during our appraisal. If the stones aren’t valuable, our experienced team will adjust the weight accordingly. For a precise weight, we might need to remove the stones. However, if you prefer to keep the stones in your jewellery, we recommend having them taken out prior to sending us your items.

If you’re uncertain about the weight or carat of your items, you can still complete the form and simply leave those fields empty. Once we receive your items, a member of our team will weigh them and carry out tests to provide you with a quote.

You can regain access to your account by using the ‘forgotten password’ feature on our website. If that doesn’t work, please get in touch with us and a member of our team will be happy to help you out.

Indeed, we do have a store located in Rochdale. Conveniently, there is pay and display parking available on the high street outside of our shop. You’re welcome to pop in anytime, or if you prefer, call ahead to arrange an appointment.

Northern Gold & Silver,
108 Yorkshire Street,
OL 161JY

We’re open from 9:00 to 17:00 from Monday to Friday, and from 9:30 to 15:00 on Saturdays, excluding bank holidays. There’s no need to make an appointment; a member of our team will be on hand to assist you.

Yes, there is pay and display car parking on the high street right outside our shop.

We require ID as a measure against fraud and money laundering. Rest assured, all ID information is stored in compliance with GDPR regulations.